Work across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.
Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis.
With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience.
You help Workato employees and customers approach and resolve technical problems and design scalable services.
Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering
Develop capabilities and features based on customer requirements as well as to extend Workato connector capabilities via HTTP and SDK
Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements
Accelerate development for roadmap features to address specific customer requirements
Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base
Prioritize and deliver outstanding customer service experience to Workato customers

Background in information systems, computing, engineering or equivalent industry experience preferred.
Have 10-15 years of experience in similar role
Technical background or a good understanding of technology and industry trends, especially in the app integration space
Strong working knowledge with APIs - RESTful
Sound knowledge of Data Structure - JSON
Previous coding experience / development background
Sound knowledge of any RDBMS
Comprehensive knowledge and hands-on experience in architecting solutions comprised of on-premise, cloud and hybrid scenarios

Knowledge of SOAP/XML is a plus
Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus

vibrant and dynamic work environment
multitude of benefits they can enjoy inside and outside of their work lives
flexible, trust-oriented culture
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers

Remote (Worldwide)

Workato is hiring a Technical Architect