Responsibilities
- Serve as the main technical and strategic point of contact for a portfolio of clients
- Lead meaningful quarterly business reviews, roadmap discussions, and strategic planning sessions
- Convert technical insights into clear, actionable business value
- Spot opportunities to enhance security, modernize infrastructure, and optimize technology spending
- Guide clients from reactive IT support to adopting CORE, a service that secures systems, manages AI and automation, ensures governance, and delivers measurable results
- Collaborate with engineering and operations teams to meet client commitments
- Develop lasting, trust-based relationships where clients feel consistently supported
Benefits
- Attractive total compensation with a base salary up to NZ$90,000 plus additional benefits
- Complimentary access to Uprise, offering one-on-one sessions with licensed psychologists or counselors
- Flexible work arrangements to support work-life balance
- ‘Never Stop Growing’ program: 10 paid study days annually, covered exam fees, and learning support (terms apply)
- Ongoing internal training and access to a comprehensive learning resource library
- Participation in the FastTrack mentoring initiative
- Involvement in the MAD Council, which promotes equity, environmental action, and charitable causes
- Frequent team social events and a positive, inclusive workplace culture
Work Arrangement
Hybrid
Team
Team of nearly 400 employees
Other
- Hybrid work model in Christchurch designed to respect personal time and commitments outside of work
- Applications are encouraged from neurodiverse candidates
- Disclosure of neurodiversity is recommended to receive the Neurodiversity Statement
- Position based in Christchurch with client responsibilities spanning New Zealand
