About the Role
The Talent Engagement Specialist will drive participant success by delivering coaching, monitoring progress, and fostering a supportive learning environment. The role ensures learners remain motivated and on track to achieve their personal and professional goals.
Responsibilities
- Guide participants through their learning journey with regular check-ins and personalized support
- Deliver one-on-one coaching sessions to address challenges and set development goals
- Monitor learner progress and intervene when performance or engagement drops
- Communicate key updates, deadlines, and resources to ensure program adherence
- Build strong relationships with participants to foster trust and accountability
- Identify and share feedback from learners to improve program delivery
- Collaborate with instructional teams to align support with curriculum milestones
- Support participants in defining career objectives and action plans
- Facilitate group engagement activities to strengthen peer connections
- Track engagement metrics and report on participant satisfaction and retention
- Respond promptly to participant inquiries and direct them to appropriate resources
- Promote a culture of continuous learning and personal responsibility
- Encourage completion of program requirements and milestones
- Use data to identify at-risk individuals and implement support strategies
- Maintain accurate records of all participant interactions and progress notes
Nice to Have
- Certification in coaching or career development
- Experience with CRM or participant engagement platforms
- Knowledge of workforce readiness programs in Africa
- Fluency in additional African languages
- Background in behavioral science or motivational interviewing
Compensation
Competitive salary with benefits
Work Arrangement
Hybrid
Team
Part of a dynamic learning and development team focused on scaling talent across Africa
Our Mission
We are committed to unlocking the potential of Africa’s youth by equipping them with future-ready skills and connecting them to meaningful opportunities in the global economy.
Impact You’ll Make
- You will directly influence the success of hundreds of learners by providing the support they need to complete their programs and transition into tech careers.
- Your work will contribute to reducing unemployment and increasing access to high-growth industries across the continent.
Growth Opportunities
This role offers pathways to leadership in talent development, program design, or regional coordination based on performance and organizational needs.
Diversity and Inclusion
We prioritize equitable access and support for women, rural learners, and underrepresented groups in technology fields.
Application Process
- Submit your resume and a brief cover letter highlighting your experience supporting individuals in learning or development settings.
- Shortlisted candidates will complete a video interview and a practical assessment focused on coaching scenarios.
Not available
