About the Role
The ideal candidate will support and optimize server and network operations, implement security protocols, and troubleshoot technical issues in a remote-first environment.
Responsibilities
- Monitor system performance and server health across multiple environments
- Deploy, configure, and maintain operating systems and virtual machines
- Ensure network infrastructure remains stable and secure
- Implement and manage backup and disaster recovery procedures
- Troubleshoot hardware and software issues promptly
- Maintain security controls and apply patches regularly
- Support cloud-based infrastructure and services
- Collaborate with development and operations teams on deployment pipelines
- Manage user accounts, permissions, and access controls
- Document system configurations and operational procedures
- Respond to incidents and perform root cause analysis
- Optimize system performance and resource utilization
- Administer email and collaboration platforms
- Enforce compliance with internal policies and security standards
- Perform regular system audits and vulnerability assessments
- Assist in capacity planning and infrastructure scaling
- Configure and maintain firewalls and intrusion detection systems
- Support identity and access management solutions
- Work with monitoring tools to proactively identify issues
- Participate in on-call rotations for critical systems
Nice to Have
- Certifications such as CompTIA Linux+, RHCE, or AWS Certified SysOps
- Experience supporting hybrid cloud environments
- Background in IT security or compliance frameworks
- Familiarity with infrastructure as code tools like Terraform
- Knowledge of Kubernetes or container orchestration
- Experience with large-scale distributed systems
- Previous work in agile or DevOps teams
- Bilingual communication skills for global collaboration
- Exposure to service desk or IT support workflows
- Track record of automating repetitive tasks
Compensation
Competitive salary based on experience
Work Arrangement
Remote, nearshore candidates preferred
Team
Distributed team with flexible collaboration hours
Why This Role Stands Out
This position offers autonomy and the chance to work with modern infrastructure technologies in a fully remote setup. Nearshore candidates are preferred to align with team hours, enabling real-time collaboration when needed. The role emphasizes proactive system management, security, and operational efficiency.
Technology Stack
The team uses AWS for cloud hosting, Ansible for configuration management, Docker for containerization, and Git for version control. Monitoring is handled through Prometheus and Grafana. Infrastructure is defined using Terraform, and deployments are integrated into CI/CD pipelines.
Not available
