Responsibilities
- Define and execute the overall commercial strategy of your assigned customer portfolio and region.
- Serve as the General Manager (GM) of the regional office, ensuring alignment of commercial, operational, and financial goals with Optasia’s global strategy.
- Oversee all aspects of regional performance, including revenue generation, cost optimization, compliance, and operational delivery.
- Ensure accurate forecasting, financial projections, and management of the annual budget cycle for both your customer portfolio and regional operations.
- Identify and prioritize key growth opportunities, driving adoption of Optasia’s products and services across existing and new markets.
- Lead, coach, and develop a high-performing team of regional and account managers, fostering a culture of accountability, innovation, and excellence.
- Promote cross-functional collaboration with Product, Operations, Finance, and Technology teams to deliver seamless customer experiences.
- Build and maintain strong relationships with senior executives and key stakeholders across your customer portfolio and region.
- Drive upselling and cross-selling initiatives, expanding the adoption of Optasia’s full suite of products and services.
- Negotiate high-value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion.
- Represent the company at industry events, conferences, and customer engagements to enhance brand visibility and strengthen relationships.
- Oversee the development and implementation of strategic account and regional growth plans, identifying new business opportunities and emerging market needs.
- Ensure alignment between commercial targets and operational execution, delivering on both top-line and bottom-line objectives.
- Partner with internal stakeholders to introduce new products and value-added solutions to existing clients, increasing wallet share and customer retention.
- Monitor market trends, competitor activities, and regulatory changes to anticipate opportunities and risks.
- Lead the day-to-day operations of the regional office, ensuring compliance with corporate policies, financial discipline, and operational efficiency.
- Act as the senior company representative in the region, maintaining productive relationships with regulators, partners, and key business institutions.
- Oversee talent development, employee engagement, and organizational culture at the regional level.
- Ensure strong governance, risk management, and reporting frameworks are in place.
- Champion Optasia’s values, culture, and strategic direction within the region.
- Establish and track key performance indicators (KPIs) for both commercial and operational areas.
- Analyze data and insights to identify areas for improvement, implementing corrective actions when required.
- Prepare and present regular performance, revenue, and market reports to senior leadership.
- Stay ahead of industry trends, regulatory developments, and emerging technologies.
- Leverage market intelligence to guide strategy and advise senior leadership.
- Position Optasia as a thought leader and trusted partner in the Fintech and Telecom ecosystems.
Requirements
- Master’s degree in a relevant field or MBA.
- Minimum 10 years of proven experience in Account Management, Commercial Leadership, or Regional Management, preferably within the Telecoms or Fintech industry.
- Minimum 8 years of Telecoms industry experience.
- Demonstrated experience managing P&L, regional operations, or multicountry portfolios.
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s)
Nice to Have
- Experience in Telecoms Customer Value Management and/or Value-Added Services (VAS) solutions.
- Proven success in driving upselling and cross-selling initiatives within enterprise accounts
Benefits
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- All the tech gear you need to work smart
- Be a part of a multicultural working environment
- Meet a very unique and promising business and industry
- Gain insights for tomorrow market’s foreground
- A solid career path within our working family is ready for you
- Continuous training and access to online training platforms
Additional Information
- A solid career path within our working family is ready for you
- Continuous training and access to online training platforms
