Boston, Las Vegas, Pittsburgh, Remote U.S. Only Hybrid USD 140,000 – 187,250 / year

Motional is hiring a Strategic Partner Lead, Customer Success

Responsibilities

  • Manage key partner relationships by serving as the main commercial contact, aligning internal teams with external stakeholders to ensure timely and effective collaboration.
  • Facilitate coordination between commercial and technical teams, including Product, Operations, and Technical Program Management, to align on execution goals and deployment timelines.
  • Establish and lead regular business cadence with partners, including quarterly reviews, steering committee meetings, and executive updates, ensuring internal preparedness and message consistency.
  • Define measurable success criteria for partnerships and monitor performance metrics to verify compliance with agreements and achievement of business objectives.
  • Lead market expansion initiatives by coordinating cross-functional teams and external partners to transition from pilot operations to full-scale commercial deployment.
  • Convert partner feedback on operational challenges into prioritized technical actions, ensuring product development reflects real-world commercial needs and improves user experience.

Work Arrangement

Hybrid

Team

Commercial and technical execution teams (Product, Ops, TPM)

About company
Motional
A driverless technology company making autonomous vehicles a safe, reliable, and accessible reality. Formed as a joint venture between Hyundai Motor Group and Aptiv.
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Job Details
Department Commercialization
Category other
Posted 2 months ago