Williams Lea by RRD is hiring a Strategic Account Manager

The Strategic Account Manager is the principal representative of RRD responsible for understanding and representing the products, services, and solutions it provides to clients. A Strategic Account Manager is responsible for maintaining relationships and promoting sales in creative and effective ways through a consultative process with clients. The position requires product knowledge, an understanding of industry trends, and ability to develop strategic plans with a high level of planning and foresight to maximize sales and revenue from existing clients as well as new clients and prospects. Key Responsibilities: Maintain and grow customer accounts optimizing revenue opportunities: 75% - Act as a trusted business partner, build meaningful value-add relationships - Build successful relationships with senior level clients and decision makers - Ensure tactical and flawless implementation of programs - Point of client contact for problem solving - Develop and cultivate new business opportunities with the client - Develop strategic advertising ideas / programs - Participate in account strategy sessions. Client interaction includes: - Engage with decision makers - Lead with client solutions, understanding their end goal, provide integrated product solutions - Using data, research and insights to maintain and grow revenue opportunities - Understanding of how Customers’ consumer marketing, advertising and trade/sales dollars are - being spent to include: Competing for and securing every order or reporting it as competitive - activity; create cross-selling and up-selling opportunities. - Sell product mix (integrated solutions) as appropriate to ensure successful campaigns - Engage internal sales product experts and support teams, to sell an omni-channel solution Research, tailor and teach commercial insights to clients - Obtain and understand Customers’ marketing and advertising requirements and objectives - Create demand for all RRD Products, Services and Solutions - Negotiate contracts; engaging internal resources as needed Exceed revenue goals and be proactive in driving revenue 10% - Create a compelling story/vision for the customer challenging their marketing strategy - Propose omni-channel solutions that will fulfill the clients goals Engage internal experts to provide expertise on products as needed - Acquire and sell to close accounts with varying complexity levels Provide accurate and timely reports and forecasting as required by the Company. 15%