The Store Agent at TV Company in Brooklyn is responsible for delivering exceptional customer service by addressing technical questions, processing orders, and resolving complaints. This role plays a key part in supporting daily store operations and fostering strong customer relationships.
What You'll Do
- Help customers with technical questions
- Process orders and payments in the CRM system
- Handle complaints and retain cancellations
- Troubleshoot technical issues
- Prepare packages for shipment and process incoming packages
- Manage inventory
- Contribute to product and service improvements
- Contribute to a positive working environment
Technical Stack
- CRM system
Work Mode
- Local position in Brooklyn
