India Remote (Global) Full-time

HighLevel is hiring a Staff Software Engineer - Platform Data Team

Responsibilities

  • Architect systems that efficiently process massive datasets using technologies such as ElasticSearch, Google Firestore, MongoDB Atlas, ClickHouse, and Redis.
  • Design, set up, and enhance large SQL (Postgres), MongoDB, ElasticSearch, and ClickHouse clusters handling data volumes from terabytes to petabytes and billions of records.
  • Support the development of high-throughput service architectures capable of managing terabytes of data traffic.
  • Monitor, evaluate, and optimize query performance, indexing strategies, memory and CPU utilization, and storage configurations to maintain sub-second response times.
  • Build and sustain reusable software frameworks, SDKs, and core platform components using Node.js and GoLang.
  • Lead technical design discussions, define engineering best practices, and guide senior engineers to elevate organization-wide technical quality.
  • Work closely with product and platform teams to integrate proven data-access methods, uphold service-level agreements, and assess system architecture.
  • Collaborate across multiple teams to deliver robust, secure, and maintainable platform features.
  • Define and implement data governance policies for backup and recovery, disaster preparedness, security, and compliance across AWS, GCP, and Azure cloud platforms.

Work Arrangement

Remote (Worldwide)

About HighLevel

An AI-driven business operating system enabling agencies, entrepreneurs, and small to medium businesses to build, automate, and scale operations. The platform currently serves clients in over 150 countries, fostering community-led growth through measurable customer results. Businesses using the system have generated more than $7 billion in combined value. By unifying communication, automation, and intelligence into a single platform, it enables faster execution and reduced operational complexity. The infrastructure handles over 4 billion API requests and 2.5 billion message events daily, supported by 250 terabytes of distributed data, 250+ microservices, and more than 1 million domain names, designed for performance, resilience, and long-term scalability.

Our People

With over 2,000 employees spanning 10+ countries, the organization operates as a remote-first, globally distributed team emphasizing speed and individual ownership. It values initiative, clear communication, and strong execution, empowering driven individuals to create systems that serve millions of businesses. Innovation is encouraged, ideas are recognized, and employee well-being is prioritized regardless of location.

Our Impact

Each month, the platform facilitates over 1.5 billion messages, 200 million leads, and 20 million conversations across the 1+ million businesses it supports. These metrics represent real individuals advancing economic independence, expanding opportunities, and driving tangible outcomes. The company takes pride in enabling this progress.

EEO Statement

The company is an Equal Opportunity Employer. In compliance with affirmative action regulations, candidates may voluntarily submit demographic information. Submission is optional and not providing it will not influence hiring decisions. This data is collected exclusively for government reporting, record-keeping, and legal compliance purposes. It is stored separately from job applications and plays no role in recruitment evaluations.

About company
HighLevel
A software development company focused on SaaS solutions
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Job Details
Department Platform Data Team
Category infrastructure
Posted 4 months ago