Apply on company website Salarpuria Sattva Knowledge City Knowledge City, Unit II, 17 to 10 Floor Survey No. 83/1, Serilingampally Mandal, 500081 Hyderabad, India Hybrid Full-time

ServiceNow is hiring a Staff Software Engineer - Cloud Platform— Kubernetes, Hyperscalers & Distributed Systems

Responsibilities

  • Lead the end-to-end development of critical Kubernetes platform subsystems, including cluster networking, storage, workload identity, and certificate management.
  • Translate ambiguous platform challenges into concrete technical designs, implementation plans, and production-ready software with minimal external guidance.
  • Collaborate on the architectural design of distributed applications, ensuring proper runtime behavior and isolation across shared infrastructure.
  • Focus primarily on hands-on coding, including developing controllers, operators, infrastructure automation scripts, and backend platform services.
  • Conduct and participate in code reviews to uphold software quality and consistency across the codebase.
  • Ensure systems are operationally robust by defining SLOs, analyzing failure scenarios, planning upgrades, and supporting on-call responsibilities for owned components.
  • Work closely with senior and principal engineers to align technical execution with broader platform architecture goals.
  • Provide technical mentorship and guidance to less experienced engineers.
  • Support platform operations in regulated industries, incorporating compliance requirements such as FedRAMP into system design decisions.

Responsibilities

  • Lead the end-to-end development of critical Kubernetes platform subsystems, including cluster networking, storage, workload identity, and certificate management.
  • Translate ambiguous platform challenges into concrete technical designs, implementation plans, and production-ready software with minimal external guidance.
  • Collaborate on the architectural design of distributed applications, ensuring proper runtime behavior and isolation across shared infrastructure.
  • Focus primarily on hands-on coding, including developing controllers, operators, infrastructure automation scripts, and backend platform services.
  • Conduct and participate in code reviews to uphold software quality and consistency across the codebase.
  • Ensure systems are operationally robust by defining SLOs, analyzing failure scenarios, planning upgrades, and supporting on-call responsibilities for owned components.
  • Work closely with senior and principal engineers to align technical execution with broader platform architecture goals.
  • Provide technical mentorship and guidance to less experienced engineers.
  • Support platform operations in regulated industries, incorporating compliance requirements such as FedRAMP into system design decisions.
Job Details
Location Salarpuria Sattva Knowledge City Knowledge City, Unit II, 17 to 10 Floor Survey No. 83/1, Serilingampally Mandal, 500081 Hyderabad, India
Work mode Hybrid
Employment Full-time
Category other
Posted 17 days ago
Application On company website
About company
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ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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