Create and deploy robust systems that ensure high availability under large-scale demand
Develop internal tools and platforms to simplify service deployment, monitoring, and incident recovery
Lead incident management efforts and apply insights to reduce system downtime and improve mean time to resolution
Collaborate with development teams to integrate reliability, resilience, and observability standards into service design
Automate infrastructure management using Infrastructure as Code and cloud-native technologies
Promote operational best practices by mentoring engineers and elevating reliability standards company-wide

Comprehensive medical, dental, and vision coverage including membership with OneMedical
Healthcare and dependent care flexible spending accounts
401(k) plan with employer matching contributions
Flexible paid time off policy
Reimbursements for wellness, learning, and professional development
Paid leave for new parents and fertility-related benefits
Pet insurance options
Student loan refinancing support
Access to virtual wellness resources including mindfulness, therapy, and fitness programs

Design and implement resilient infrastructure to support high availability at scale
Build and contribute to tools and platforms that streamline deployment, monitoring and recovery of systems
Drive incident response and harness learnings, leading efforts to minimize downtime and improve MTTR
Partner with engineering teams to bake best practices for reliability, resilience and observability into services
Automate infrastructure workflows using IaC and other cloud native tools
Champion a culture of operational excellence, guiding engineers through reliability practices and raising the bar across the engineering org

Compensation varies based on location, job-related knowledge, skills, and experience
Ro is an equal opportunity employer
Reasonable accommodations available for qualified individuals with disabilities
Contact talent@ro.co for accommodations

Ro is hiring a Staff Site Reliability Engineer