What You'll Do
Shape the strategic direction of core platform systems that power product experiences across the organization. Work hand-in-hand with engineering leaders to define and execute a roadmap for foundational domains like authentication, authorization, and identity management, ensuring they support both current needs and future scale.
Translate complex backend capabilities into clear product outcomes, defining requirements, success metrics, and user experience implications. Lead alignment across engineering, security, infrastructure, and design to balance system integrity with usability and trust.
Define and monitor key performance indicators around reliability, security, and developer velocity. Identify architectural gaps, evaluate build versus buy options, and guide decisions that strengthen platform health. Use AI-powered tools to refine discovery, clarify requirements, and improve how product work is done.
Own the end-to-end experience of customer-facing platform features such as login flows and permission controls. Collaborate with design and research to ensure these interactions are intuitive and meet quality standards, while advocating for users within technical constraints.
Requirements
- 8+ years of product management experience, with deep involvement in platform, infrastructure, or security-adjacent technologies
- Technical fluency—either through engineering background or extensive collaboration with engineering teams on complex systems
- Hands-on experience with identity, access control, or related security domains, including third-party solution evaluation
- Proven ability to influence senior technical leaders and drive consensus without direct authority
- Comfort navigating ambiguity and creating structure in undefined problem spaces
- Strong communication skills for technical and cross-functional audiences
- Experience using AI tools to accelerate analysis, decision-making, or workflow efficiency
- Ability to work in person on Tuesdays and Wednesdays at a company hub, with flexibility the rest of the week
Benefits
Enjoy comprehensive compensation and wellness offerings tailored to your location. In the U.S., receive stock options, 401(k) with 4% match, medical, dental, and vision coverage, unlimited PTO, and paid parental leave. In Canada, receive stock options, TFSA/RRSP with 4% company match, full health benefits, flex time off, and parental leave top-up.
All employees benefit from life and disability insurance, meeting-free weeks, a Work From Anywhere Month, team offsites, Customer Days, and access to meals where available. AI tools are provided with minimal restrictions to support productivity and innovation.
Work Mode
This role follows a hybrid schedule, requiring presence at a company hub on Tuesdays and Wednesdays. The remainder of the week allows for flexible work arrangements, supporting both collaboration and focused individual work.
