Responsibilities
- Lead full-cycle product design, from initial discovery to final high-fidelity delivery, in close partnership with product and engineering teams.
- Design AI-enhanced features such as decision explanations, suggested actions, guided user paths, and adaptive workflows to improve customer speed and confidence.
- Collaborate with product, engineering, and machine learning teams to define how intelligent behaviors are expressed in the user experience, including interaction patterns and deployment practices.
- Elevate the quality of design output across the team by setting a high personal standard and providing regular, constructive feedback.
- Guide and support the growth of less experienced designers by demonstrating strong design practices, logical problem-solving, and effective feedback exchange.
- Maintain and advance the company’s design system by keeping components, patterns, and documentation accurate and accessible for team use.
- Simplify intricate fraud detection and regulatory workflows into clear, efficient, and trustworthy user interfaces.
- Work with design and product leadership on strategic planning, design evaluations, and alignment across engineering and product functions.
- Support select customer-facing initiatives such as proof-of-concept presentations, product demonstrations, and visual storytelling for enterprise clients.
Work Arrangement
Hybrid — San Francisco
Other
- Submission of a portfolio is required; candidates who do not provide one will not progress in the hiring process.
- The team operates on a hybrid schedule based in San Francisco, with an expectation of 2–3 days per week in the office.
- This employer is committed to equal opportunity and embraces diversity across all dimensions within the organization, without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
- Candidates needing accommodations during application, interview, onboarding, or beyond are encouraged to contact their recruiting contact directly.