Responsibilities
- Architect and design intelligent, autonomous, and efficient agentic AI workflows that utilize multi-agent collaboration, orchestration, and the automation capabilities provided by the Workato platform
- Design and deploy Agentic AI solutions using Workato’s Agentic AI capabilities, leveraging its connectors, workflows, and recipes to enable context-aware, grounded, and real-time responses from large language models (LLMs)
- Develop techniques enabling large language models (LLMs) to reliably author complex behaviors
- Develop and maintain robust, scalable AI-powered IT workflows with agent-based decision-making, dynamic retrieval mechanisms, and seamless integration using the Workato Agentic AI platform.
- Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis.
- Work closely with clients to understand requirements and provide technical guidance.
- Tailor Workato AI solutions to meet specific client needs, ensuring optimal functionality and scalability.
- Continuously monitor and improve AI system performance, ensuring efficiency and reliability
- With strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience.
- Collaborate with cross-functional teams to integrate AI workflows into existing IT frameworks.
- Ensure AI-driven automation is fault-tolerant, efficient, and aligned with enterprise IT best practices
- Create and deliver custom product demonstrations to support the sales and other internal teams.
- Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base
- Prioritize and deliver outstanding customer service experience to Workato customers
- Play a key role right from the product ideations stage to the implementation stage.
- Support the product manager in creating the technical and design specifications
Requirements
- BTech/BE or higher technical education - Computer Science, Artificial Intelligence, Machine Learning, or a related field.
- Total 12+ years of relevant experience in the field of design, development and implementation.
- Proven experience in AI engineering, with a focus on agent-based systems.
- Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations
- Knowledge of Implementing Integration projects is a must. Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, and Databases.
- Strong working knowledge with APIs - RESTful, SOAP/XML.
- Sound knowledge of Data Structure - JSON.
- Sound knowledge of any RDBMS/NoSQL.
- 2-3 years of coding experience (Java/Python/Ruby)
- Technical background or a good understanding of technology and industry trends, especially in the app integration space
- Fluent in English and business-level proficiency in Japanese required.
Nice to Have
- 5+ years of experience, working with Integration Platform such as TIBCO, Dell Boomi, MuleSoft etc is a plus.
- Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure
- Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus
- Working knowledge on Microservices or API-based integration architecture, Event driven architecture, Process Automation via BPM or RPA is a plus.
Benefits
- A vibrant and dynamic work environment
- A multitude of benefits they can enjoy inside and outside of their work lives
- A positive, diverse, and collaborative culture
- A flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
- Balancing productivity with self-care
Additional Information
- Fluent in English and business-level proficiency in Japanese required.
