New York; San Francisco; Seattle Hybrid Full-time USD 212,000 – 265,000 / year

Headway is hiring a Staff Data Scientist - Product Analytics

Responsibilities

  • Own a product measurement strategy. Define north star and input metrics for a major product area (or multiple surfaces), align stakeholders on definitions, and build conviction in what “good” looks like.
  • Lead multi-team initiatives. Drive cross-functional work where the right answer is not obvious and the path is not linear, and ensure we land measurable outcomes.
  • Set the experimentation standard. Establish frameworks for test design, guardrails, decision rules, and interpretation that improve both speed and rigor across teams.
  • Develop evaluation systems for complex products. For areas like matching, ranking, or applied AI experiences, build measurement approaches that combine offline evaluation, online experiments, and human-quality signals when needed.
  • Build scalable analytical assets. Invest in durable measurement systems: semantic definitions, self-serve dashboards, monitoring and alerts, and repeatable templates that reduce ad hoc work.
  • Mentor and uplevel. Coach other data scientists and analytics partners, provide strong technical review, and model what great looks like.
  • Be a thought leader. Proactively identify opportunities, shape roadmaps with an evidence-based POV, and create clarity where teams feel stuck.

Requirements

  • 10+ years using data to drive product or business decisions in product, growth, engineering, or operations environments (or equivalent depth of experience and scope).
  • Expert fluency in SQL and strong proficiency in Python or R, including building reliable, reusable analysis workflows.
  • Deep expertise in Bayesian experimentation, causal inference, and measurement design, including common failure modes and how to prevent them.
  • Strong applied modeling judgment: you know when a model is the right tool, and you can build, validate, and launch responsibly.
  • A track record of leading ambiguous, cross-team work and delivering measurable outcomes (not just insights).
  • Excellent executive communication and influence: you earn trust, align stakeholders, and move decisions forward.
  • Strong product sense and an instinct for decision leverage: you focus on what changes outcomes, not what is merely interesting.
  • Motivation for our mission: improving access and affordability in mental healthcare.

Benefits

  • Equity compensation
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 16-week parental leave for eligible employees
  • Carrot Fertility annual reimbursement and membership
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Flexible PTO
  • Employee Assistance Program (EAP)
  • Training and professional development
Required Skills
Python
About company
Headway
Headway is a mental health technology platform that helps people find therapists who accept insurance, creating a national network of mental healthcare providers to improve accessibility.
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Posted 5 months ago