Responsibilities
- Working with a diverse team of people from all over the world
- Building curriculums and associated training materials to support our internal and external training needs
- Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities
- Producing quality learning content including but not limited to: presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor led training
- Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
- Analyzing customer training requirements
- Developing appropriate learning objectives and test methods
- Developing flow diagrams and storyboards
- Maintaining current knowledge of relevant technology as assigned
Requirements
- You are a voracious learner, who loves to dig into technical mysteries and have the creativity to solve complex technical problems
- 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids
- You can build relationships with like-minded teammates, smart customers, and global partners
- REST and RESTful APIs
- Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non technical stakeholders
- Coding skills- (at a minimum read and troubleshoot code)
- Cloud technologies, Containers, cluster deployment and management tools like Docker, Docker Swarm, Kubernetes and others
- You know your way around web architectures including HTTP
- Proficient in Linux environments including Cloud and Development tooling
- Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms
- Excellent grammar, punctuation, and formatting skills
