Responsibilities
- Manage and grow a portfolio of high-net-worth clients to drive business expansion.
- Build and maintain strong relationships with major crypto investors to maximize their use of platform offerings.
- Discover and act on opportunities to increase client interaction and platform utilization.
- Contribute significantly to developing and scaling a leading-tier VIP client programme.
- Deliver service excellence that exceeds client expectations consistently.
- Provide reliable, high-level support to wealthy clients globally through dedicated account oversight.
- Boost key performance metrics including revenue, trading activity, and assets held by using data analysis and proactive planning.
- Introduce and refine exclusive offerings for private clients to maintain market competitiveness.
- Act as the primary liaison for top-tier clients, fostering trust and long-term engagement.
- Implement initiatives that boost client trading behavior and platform deposits.
- Use blockchain data, trading patterns, and client feedback to guide revenue-focused strategies.
- Collaborate with product, marketing, and support teams to advance private client growth and retention efforts.
Work Arrangement
Remote (Worldwide) — US
Other
- Must be available to travel up to 15% for client meetings and industry events.
- Hiring process is continuous unless otherwise indicated by a posted deadline.
- Applicants can omit age, birth date, or educational dates from submitted resumes.
- Individuals with criminal records are considered in compliance with the San Francisco Fair Chance Ordinance.
- Candidates may be required to complete job-related skills or behavioral assessments.
- Assessments measure role-relevant abilities and are uniformly administered for comparable positions.
- Assessment outcomes are one factor among experience and interviews in hiring decisions.
- Employer is committed to equal opportunity and prohibits discrimination based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or other protected traits.
