Responsibilities
- Oversee and maintain the master content schedule, ensuring alignment with franchise goals, game updates, and release timelines
- Manage daily interactions with external production teams, guiding projects from initial concept to final delivery
- Create efficient workflows between internal creative teams and external contributors such as editors, animators, voice actors, and content creators
- Implement review and approval systems that uphold quality while supporting fast-paced production
- Anticipate potential risks, resource limitations, and capacity issues before they affect project delivery
- Convert creative briefs and narrative goals into actionable production plans with clear timelines and deliverables
- Ensure external partners have the necessary context to create content consistent with the Brookhaven universe
- Review content at all stages to confirm alignment with franchise objectives, brand guidelines, tone, and audience expectations
- Detect deviations from creative direction early and provide timely feedback to keep projects on track
- Bridge the gap between creative vision and practical execution across teams
- Collaborate with Community and Social teams to track player behavior, fan theories, creator trends, and new content opportunities
- Share community insights that can inform and inspire upcoming content initiatives
- Manage processes for receiving and integrating community-submitted content, including player clips and creator contributions
- Develop relationships within the creator ecosystem and identify individuals who resonate with the brand and audience
- Support creator collaborations by managing briefs, resources, approvals, and communication throughout production
- Coordinate regularly with franchise, creative, community, and development teams to align on goals and schedules
- Maintain clear visibility into all active projects, keeping stakeholders informed about development, production, review, and release status
- Oversee content production tied to key franchise events, lore reveals, and in-game activations
- Serve as the main point of contact for external production partners, escalating strategic or creative decisions when needed
- Ensure seamless communication across teams and across multiple projects
- Design and document scalable production workflows that support diverse content formats and growing output demands
- Develop and maintain organized systems for asset management, including gameplay footage, approved creatives, character references, and brand materials
- Build efficient processes for gathering, evaluating, and incorporating community-generated content
- Create clear documentation and standard operating procedures to improve consistency and reduce bottlenecks
- Continuously seek ways to improve content planning, production efficiency, and delivery quality
Compensation
Above-market salary with profit sharing and stock options
Work Arrangement
Remote First - work from anywhere
Team
Collaborative environment focused on creativity, community engagement, and scalable content production
Other
- Permanent employees receive competitive compensation including above-market salary, profit sharing, and stock options
- Company contributions to retirement plans (401k, RRSP, Pension) in Canada, UK, and USA
- Comprehensive medical, dental, and vision benefits; additional coverage such as life and disability insurance may be available depending on location
- Flexible paid time off including vacation and public holidays
- Fully remote work model — always has been, always will be
- Opportunities for in-person gatherings, virtual company events, and gaming allowances
- Professional development support through reimbursement for courses, materials, and training
- Opportunity to work with talented colleagues and impact millions of daily players
Not specified
