Responsibilities
- Responsible for creating innovative solutions leveraging ServiceNow’s Integrated Risk Management Solutions
- Review customer’s current business processes and translate to customer pain points
- Respond to customer questions relating to ServiceNow IRM solution
- This role is pivotal in providing our growing customer base with lessons learned, strategies, and advice to enhance real-world integrated risk programs
- Develop and contribute to sales campaigns focused on IRM and GRC Solutions
- Contribute and maintain a showcase of IRM solutions created on the ServiceNow platform
- Help develop programs that enable other Solution Consultants to demonstrate the value of IRM on the ServiceNow platform
- Configure solution environments to address customer requirements and business issues
- Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
- Share best practices and known solutions with other Solution Consultants to improve the quality and efficiency of the other team members
- Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors
- Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc.
