Define and manage the product strategy and roadmap for the platform and integrations, covering the public API and third-party integration ecosystem used by other product teams.
Maintain and improve the public API update and change management policy, ensuring changes are well-defined, clearly communicated, and executed with minimal disruption.
Work with external partners and integration providers to identify, prioritize, and develop new connections to the platform.
Collaborate closely with engineering and design to define, document, and execute the platform vision and roadmap, coordinating with other product group leads.
Establish and track metrics for platform and integration health, adoption, and API usage.
Own the design system and overall UX information architecture across products, partnering with the Design Council to maintain consistency as the platform grows.
Work with the Design Council's architecture leads to set design system direction, balancing platform-level consistency with individual team needs.
Represent the design system and information architecture in roadmap planning, ensuring investment in shared UX foundations keeps pace with team needs.
Communicate progress on roadmap items, learnings, plans, and identified problems regularly, including to executive leadership.
Partner with Support and Marketing on external communications for API changes and integration launches.

At least 7 years of product management experience, ideally with a background in building and scaling public APIs, developer platforms, or partner and integration ecosystems.
Strong technical fluency to work directly and credibly with engineers on API design and architecture trade-offs.
Comfortable establishing a new, forming team and helping shape process and scope as engineering is staffed.
Experience working in a metrics- and experimentation-driven organization.
Excellent written and verbal communication skills to collaborate effectively across remote and distributed teams in different time zones, including the US, Europe, and Central Asia, and to partner with executive leadership.
Thrives in a dynamic, fast-paced startup culture by adjusting quickly to changing priorities, multitasking effectively, and delivering results with limited resources.
Analytical problem solver with the ability to structure and process data, navigate uncharted areas, and draw actionable insights for complex challenges.
Collaborative and open-minded team player skilled at cross-functional work, building positive relationships, and giving and receiving constructive feedback.
Systematic thinker with a strong ability to balance big-picture strategy with detailed execution and delivery.
Open to criticism and ideas, with a positive attitude toward feedback and continuous improvement.

Bonus points for a background in transportation/logistics, B2B, or marketplace products.

Great culture with transparency and like-minded, highly motivated people excited about solving complex problems.
Great insurance with multiple health, dental, and vision plans, with a portion of employee premiums paid by the company.
Retirement benefits including stock options and a 401K with company match.
Remote-first culture as a 100% distributed team.
Wellness stipend of $50 per month for health, wellbeing, and fitness needs.
Generous time off with a flexible PTO policy and 6-12 weeks paid parental leave.
Great gear with the latest technology to set you up for success.

Not specified

Remote within the United States only

Reports to leadership; works with engineering, design, product group leads, Support, Marketing, and external partners

Graduate from the company-wide new employee onboarding program to understand who we are, how we work, and what we're building.
Get up to speed on the scope of Platform and Integrations: the public API, existing and emerging partner integrations, and how they connect to Carrier TMS, Shipper TMS, and the broader Marketplace.
Meet with leadership and other product group leads to understand current dependencies, priorities, and open questions.

Own the near-term roadmap for Platform and Integrations, including information architecture, APIs, and integration priorities.
Begin partnering directly with engineering to define and execute the plan.
Take over end-to-end ownership of the public API update and change management process.

Take over full roadmap execution for Platform and Integrations, including setting priorities and driving key adoption and usage metrics.
Build strong working relationships with other group leads whose teams depend on the platform.
Identify gaps in the integration and partner ecosystem strategy and propose actionable solutions.

Fully own the Platform and Integrations roadmap and vision with minimal oversight from leadership.
Maintain a working backlog that informs both short-term priorities and next year's roadmap planning.
Set a strategic vision for the platform and partner ecosystem that aligns with company goals and enhances development efficiency across teams.

Open to candidates within the United States only.
All work must be performed from within the United States.
This role is not eligible for international remote work.
Candidates must be U.S. citizens. Proof of citizenship will be required during the hiring process.
All regular full-time employees are also eligible for excellent Medical, Dental and Vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with Employer Match, Company paid disability and life insurance with opportunity to add additional coverage for you and your family.

Not offered; candidates must be U.S. citizens

Super Dispatch is hiring a Sr Product Manager, Platform & Integrations