At Cint, our Demand Integrations team serves as the high-velocity technical bridge between our global strategic clients and our internal R&D organization. We are looking for a Senior Lead Integration Specialist to own a complex portfolio of at least 10+ high-profile global client accounts, acting as their primary technical advisor and escalation endpoint.
This is a hybrid profile: you will spend 50% of your day deep in system metrics and system logs executing platform-to-platform integrations, and 50% managing complex client lifecycles, project timelines, and cross-functional internal stakeholders across Product, Engineering, and Commercial business units.
What You Will Do
- Technical Portfolio Orchestration: Lead the end-to-end technical implementation and "white-glove" onboarding of Cint’s REST APIs for enterprise global partners simultaneously.
- Log Diagnostics & Performance Triage: Act as a technical "Log Detective." Use observability tools (Grafana, Kibana, OpenSearch) to monitor integration health, isolate API bottlenecks, and execute data-backed performance optimizations.
- Strategic Escalation & Ownership: Serve as the ultimate regional escalation point for demanding customer scenarios, managing high expectations and tight timelines under pressure.
- Team Multiplication & Leadership Track: Provide framework guidance and priority management across a distributed team of 7 consultants spanning 3 time zones; this role holds a flexible trajectory toward formal team leadership and management.
- API Advocacy: Review external partner documentation to assess architectural complexity, translating client business needs into product features or product bug escalations back to internal software engineering teams.
Tech Stack You Will Governance
- Advanced REST APIs (Advanced platform-to-platform implementation & troubleshooting)
- Testing & Development: Postman, Bruno, Git/GitHub
- Observability Architecture: Grafana, Kibana, OpenSearch, Omni
- Data & Systems: SQL, Linux environment
Who You Are
- Global Communicator: Fluent, confident English (written and spoken) capable of negotiating technical timelines with EMEA/US internal leadership and external clients daily.
- Proven Integration Footprint: Deep, hands-on experience implementing, troubleshooting, and stabilizing enterprise-level REST APIs (B2B SaaS lifecycle preferred).
- Priority Architecture: Exceptional workload management skills with a verifiable history of balancing technical execution with client management without drop-off.
- Latent Leader: Experience or strong aptitude for mentoring junior consultants, designing contingency workflows, and maintaining efficient transparency across engineering teams.
- Bonus Points: Bachelor’s degree in Computer Science, IT, or Engineering, or hands-on capability in at least one scripting language (Python, JavaScript/Node.js, or Go).
Apply on company website Remote, Remote, Brazil Hybrid Full-time
Cint is hiring a Sr. Integration Specialist - API & SaaS B2B (Demand Integrations Team)
About company
Discover the power of Cint Exchange, the largest online marketplace. Join Cint to revolutionize your market research experience.
Cint provides a global research marketplace that connects businesses with survey participants, enabling high-quality data collection and insights at scale. The platform supports researchers, brands, product managers, panel managers, academics, media agencies, and ad-tech platforms with tools for sourcing respondents, campaign measurement, and community management.
With a focus on data quality and global reach, Cint offers solutions across industries to accelerate insights and improve decision-making through trusted, consented audience data.