Responsibilities
- Manage and support local, wide, and wireless area networks to ensure consistent performance and uptime
- Set up and oversee network hardware such as routers, switches (Cisco), and wireless access systems
- Deploy and resolve issues with VLANs, routing protocols (OSPF, BGP, EIGRP), and switching methods
- Track network performance and detect potential performance issues or security weaknesses
- Configure and maintain firewalls (Sophos, Checkpoint), including NAT, VPN, and security rules
- Establish and support intrusion prevention and detection systems, DMZ layouts, and SSL/TLS inspection
- Analyze network traffic using diagnostic tools like Wireshark, Nmap, and SolarWinds
- Respond to security events, determine root causes, and apply remediation measures
- Install, configure, and support Windows Server environments (2012 R2 / 2016)
- Maintain Active Directory components including group policies, LDAP, FSMO roles, and replication
- Operate and maintain essential services such as DNS, DHCP, and backup solutions
- Support virtual environments using Hyper-V and VMware platforms
- Set up and maintain secure remote connectivity via IPsec, SSL, and Site-to-Site VPNs
- Enable and troubleshoot secure remote access for users
- Conduct regular maintenance on system hardware and software components
- Deliver advanced technical support for network and system incidents (L2/L3 level)
- Follow structured IT service practices including incident, change, and patch management
- Keep updated records of network setups, operational procedures, and troubleshooting steps
- Assist with Office 365 setup and user account administration
- Configure and fix issues with email systems and end-user network access
- Offer technical assistance for hardware, operating systems (Windows/Linux/Mac), and network problems
Work Arrangement
On-site — Palghar, Maharashtra
Other
- Demonstrates strong analytical skills and attention to detail
- Capable of performing effectively in a dynamic, high-demand environment with multiple users
- Possesses clear communication abilities and effective documentation practices