Responsibilities
- Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership.
- Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.
- Integrate services into platform deals, ensuring customers achieve measurable business outcomes.
- Act as the technical-commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations.
- Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long-term success.
- Collaborate with partners (GSIs, RSIs, cloud providers) to co-sell, develop joint account strategies, and deliver integrated services.
- Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor.
- Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations.
- Coach and mentor junior Engagement Managers, supporting peer development and best practice adoption.
Requirements
- Strong background in customer-facing roles, including consulting, solutioning, and executive engagement, with the ability to engage in architecture-level discussions and translate technical designs into business outcomes.
- Deep industry expertise with the ability to “speak the language” of customers and demonstrate relevant use cases.
- Extensive experience in Professional Services sales and delivery leadership, ideally in the Data & AI domain.
- Solid technical knowledge of data and AI platforms (preferably Databricks) with the ability to scope and solution services engagements.
- Strong program management and delivery oversight skills, with the ability to align cross-functional teams to customer outcomes.
- Excellent communication, influencing, and negotiation skills across executives, technical teams, partners, and internal stakeholders.
- Travel to customers 20% of the time.
Benefits
- At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Work Arrangement
Hybrid
Additional Information
- Travel to customers 20% of the time.
