Responsibilities
- Lead end-to-end forecasting for bookings, renewals, and retention in collaboration with sales, finance, customer success, services, and marketing executives
- Develop and maintain transparent forecasting methods, reporting standards, and review processes to enhance predictability and decision-making
- Provide executive insights on forecast risks, opportunities, trends, and performance drivers
- Support annual planning, capacity modeling, and scenario analysis to guide growth and investment strategies
- Collaborate with go-to-market leadership to design territory and coverage models based on market potential, customer segments, and business goals
- Manage the annual quota-setting process and adjust quotas during the year as needed
- Track performance trends and suggest changes to improve fairness, efficiency, and coverage effectiveness
- Oversee pipeline reporting and health metrics across regions, customer segments, and sales stages
- Create dashboards and KPIs that provide leadership with visibility into funnel performance, conversion rates, sales cycle trends, renewals, expansion, and sales rep productivity
- Work with sales and marketing leaders to maintain consistent weekly, monthly, and quarterly pipeline reviews
- Turn data insights into actionable strategies that improve pipeline generation, conversion, and overall go-to-market execution
- Partner with customer success, delivery, and services teams to enhance visibility into renewal timelines, customer health, churn risk, and expansion potential
- Help define and implement metrics linking implementation quality, time-to-value, and service delivery to long-term customer retention
- Support lifecycle reporting and analysis to inform retention strategies and customer growth planning
- Serve as primary business owner for CRM and the broader go-to-market technology ecosystem, including tools for forecasting, pipeline management, customer success, and reporting
- Enhance data accuracy, process design, workflow automation, and system governance across revenue teams
- Collaborate with IT, finance, and business units to ensure systems enable scalable, efficient, and well-documented operations
- Drive standardization of core go-to-market workflows from opportunity creation to renewal reporting and service coordination
- Lead and develop a high-performing team in analytics, process improvement, systems, and planning
- Act as a strategic partner to go-to-market and executive leadership, translating business strategy into measurable operational plans
- Foster cross-functional alignment and establish operating rhythms that increase accountability and execution speed
- Support executive reporting, board readiness, and strategic initiatives focused on revenue performance and go-to-market effectiveness
Other
- For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization.
- Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
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