Responsibilities
- Develop strong customer relationships to maximize satisfaction across a group of accounts and become a trusted partner for customers.
- Be involved in all aspects of support and account management, including discovering customer workflows, demonstrating Hudl products, educating customers, and carrying out a range of engagement and commercial activities.
- Work toward goals, including achieving quarterly and yearly renewal targets.
- Run meetings to deeply understand clients’ workflows and pinpoint opportunities to maximize customer efficiency.
Requirements
- Excellent communicator with strong presentation skills.
- Analytical with ability to identify, understand and communicate metrics that showcase user behavior and engagement.
- Proactive in reaching out to clients and going the extra mile to help customers.
- Organized with workflows and processes that help prioritize what’s most important.
- Front lines fanatic who loves getting onsite, maximizing onsite visits on a shoestring budget, sitting next to the training pitch to connect with coaches, actively listening, and steering discovery conversations.
- Data background with ability to unify coaching staff through data and video integration across various data/video sources and deliver real-world outputs that change the game for customers.
- Must be able to work 3 days in the office per week in Barcelona.
Nice to Have
- Coaching and/or athletics background.
- Growth mindset with unwillingness to settle for current level of performance.
- Previous sales experience.
Benefits
- Flexible vacation time above any required statutory leave
- Company-wide holidays and timeout (meeting-free) days
- Remote work options
- Autonomy in work with trust from day one
- Resources and opportunities for professional development
- Tech provided to do your best work
- Medical and retirement benefits depending on location
- Employee Assistance Program
- Employee resource groups to support mental health
Compensation
The base salary range and on-target earnings (OTE) for this role are displayed below. Typically, the total compensation will fall within the middle of the OTE band. Our compensation decisions are based on an individual's experience, skills and education in line with our internal pay equity practices. Final compensation will depend on your performance against quotas outlined in your Individual Sales Plan (ISP) upon hire.
Work Arrangement
Hybrid — Barcelona
Additional Information
- Role requires 3 days in the office per week in Barcelona
- Candidate must live within commuting distance of Barcelona offices
