Responsibilities
- Evaluates client business requirements and contributes to the planning, design, and execution of new or improved systems.
- Defines standards and workflows for system development processes.
- Reviews business data to identify the scope and specifics of client needs and challenges.
- Creates change management strategies to support transitions to updated or new systems.
- Documents and formalizes business procedures for users adopting enhanced systems.
- Acts as a bridge between technical teams and clients during system automation initiatives.
- Offers ongoing support for system upkeep and operational continuity.
- Assists in resolving intricate client system-related issues.
- Conducts or oversees testing for new system deployments and updates.
Work Arrangement
On-site — Atlanta, GA