Seattle, Washington, United States Hybrid Employment $179,400-$242,190

NRC Health is hiring a Sr. AI Platform Lead

Responsibilities

  • Taking ownership of the existing AI platform and expanding it through building and maintaining core AI platform components across the model lifecycle: training, evaluation, deployment, monitoring, and iteration.
  • Implementing automated evaluation frameworks and regression safeguards.
  • Supporting observability, performance monitoring, and system reliability.
  • Designing and operating scalable AI/MLOps infrastructure, including: model hosting, training and evaluation pipelines, CI/CD for models and AI services, and monitoring and logging.
  • Implementing architectural patterns for LLM-enabled services such as: retrieval-augmented generation (RAG), orchestration layers, and inference APIs.
  • Enabling and transferring AI capabilities and feature development across product engineering teams.
  • Building reusable platform services and tooling that enable safe AI experimentation.
  • Ensuring implementations follow platform standards for reliability, cost efficiency, and governance.
  • Working with Security and Compliance teams to ensure AI systems follow PHI-safe design principles and operational requirements.

Benefits

  • Comprehensive insurance plan
  • Complimentary lifestyle and financial coaches
  • Wellness program
  • My Time Off (a form of unlimited vacation)
  • Up to 12 weeks paid for parental and emergency leave
  • Paid volunteer time off

Additional Information

  • NRC Health is not currently hiring in DE, HI, MD, NJ, RI, D.C.
  • In general, NRC Health’s positions are closed within 30 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window.
  • Candidates are encouraged to submit their application expediently.
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About company
NRC Health

Technology and techniques to drive the most human healthcare experiences for everyone, from patients and caregivers to consumers and communities.

NRC Health provides a comprehensive experience management platform that leverages AI and deep insights to help healthcare organizations listen, understand, and improve across patient, consumer, employee, and market experiences.

  • Multi-channel feedback from all stakeholders
  • Conversational listening and natural language analysis
  • AI-powered insights and narrative coaching
  • Equity, data, and partnership-driven care improvement
All jobs at NRC Health Visit website
Job Details
Department IT
Category other
Posted 2 months ago