Pune, India Hybrid Full-time

NICE is hiring a Specialist Services Program Manager, Actimize

Responsibilities

  • Lead the complete lifecycle of program delivery, from requirements gathering through deployment
  • Oversee large, multi-track programs with strict adherence to scope, timelines, and financial constraints
  • Serve as the main point of contact between business units, technical teams, and the Global Talent Center
  • Develop and sustain strong relationships with stakeholders at all organizational levels
  • Ensure high delivery standards by proactively managing risks, interdependencies, and escalations
  • Work closely with international teams to support seamless execution and timely resolution of issues
  • Deliver executive-level updates and performance insights to key stakeholders
  • Enforce compliance with organizational processes, governance frameworks, and ethical standards

Benefits

  • Work under a flexible hybrid model with 2 office days and 3 remote days per week, promoting collaboration and work-life balance through structured in-person engagement

Work Arrangement

Hybrid — Pune

Team

Reports to Group Manager

Shift

EMEA shift from 12:30 PM to 9:30 PM IST

Hybrid Model

Minimum of 2 days per week must be worked from the Pune office

About company
NICE
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital.
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Job Details
Department Actimize Professional Services
Category management
Posted 5 hours ago