India - Pune Hybrid Full-time

NICE is hiring a Specialist Professional Services Engineer(PL/SQL Developer, BFSI)

Responsibilities

  • Deploy, integrate, and configure Actimize platforms and recording systems, while developing and tailoring software components according to methodology, design blueprints, enterprise standards, system specs, and client needs.
  • Plan and execute unit, functional, and system-level testing for stability and performance, and assist clients with UAT and data verification to confirm alignment with design goals.
  • Collaborate with cross-functional teams including architects, business analysts, R&D, and implementation staff to resolve technical issues from project start to support handover.
  • Deliver technical guidance across the full product portfolio, covering application architecture, troubleshooting, and quality assurance throughout project lifecycles.
  • Identify and reconcile design discrepancies during implementation, proposing improvements that align with client needs and product frameworks.
  • Engage directly with business analysts, R&D, and support teams to communicate technical feedback for product updates and defect resolution.
  • Manage time efficiently, maintain consistent communication with stakeholders, and adapt to off-hours, weekend, on-site, and multi-time-zone work schedules as required.
  • Record solutions and insights in the knowledge repository, guide junior engineers, and perform code quality reviews.

Benefits

  • Be part of a rapidly expanding global organization known for innovation, where high-performing teams operate in a dynamic, cooperative, and forward-thinking environment.
  • As an industry leader, each day offers opportunities to develop skills, advance professionally, and contribute meaningfully, with diverse roles across functions and regions.

Work Arrangement

Hybrid

Team

Reports to Tech Manager

Shift Timings

12:30 PM - 9:30 PM

NiCE-FLEX hybrid model

2 days working from the office and 3 days of remote work each week.

Office days focus

Face-to-face meetings, teamwork, collaborative thinking, innovation, and a vibrant interactive atmosphere.

About company
NICE
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital.
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Job Details
Department delivery and engineering teams
Category other
Posted 2 hours ago