Responsibilities
- Partner with AEs, Solution Architects, and cross-functional teams to deliver tailored platform demonstrations, manage POC engagements, and respond to RFI/RFP requests — driving technical sales cycles to completion.
- Collaborate with Customer Success to ensure seamless solution delivery and a positive post-sale customer experience.
- Design, deploy, and maintain virtual and physical lab environments across hybrid cloud and on-premise platforms (VMware, KVM, AWS, Azure, GCP), ensuring availability, security, and alignment with the latest product releases.
- Develop and maintain automation scripts (PowerShell, Python, Bash, Ansible, Terraform) and reusable components to streamline environment provisioning and accelerate field team deployments.
- Work cross-functionally with Solution Architects, Product Managers, and Field Engineering to ensure demo content reflects current product capabilities and best practices.
- Maintain comprehensive documentation and troubleshooting guides, providing ongoing guidance and support to field teams on demo setup and usage.
Requirements
- 2–4 years of experience in systems engineering, presales, back office support, deve ops, IT infrastructure
- Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer).
- Familiar with APIM, Integration, and Data Integration platforms (Boomi, Workato, Mulesoft)
- Basic scripting skills in Python, Ruby, PowerShell, or Bash.
- Experience managing cloud-based resources (e.g., AWS EC2, Azure VM).
- Strong problem-solving skills and the ability to work independently.
Nice to Have
- Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions).
- Familiarity with containerization technologies (e.g., Docker, Kubernetes).
- Experience working with demo platforms or technical enablement teams.
- Understanding of enterprise software architectures and APIs (REST, gRPC).
Work Arrangement
Remote (Worldwide)
