Responsibilities
- Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
- Lead technical discussions and solution deep dives with users on the value Stripe can provide to them
- Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities
- Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
- Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences
Requirements
- 4+ years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 year in a customer-facing pre-sales role
- Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands-on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
- Ability to write code
- Experience with large enterprise customers
- Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English
Nice to Have
- A background in payments systems and e-commerce solutions is a plus but not a requirement
