Responsibilities
- Shape the future of WD-40’s ERP ecosystem, designing scalable and secure architecture across a complex, multi-region environment as we expand from the Americas and Australia into EMEA and beyond.
- Serve as the bridge between business vision and technical execution, aligning D365 platform capabilities with organizational goals.
- Lead end-to-end architectural planning, including data flow, integrations (Salesforce, Atlas, SnapLogic, etc.), system connectivity, and the strategic balance between standardized global templates and country-specific requirements.
- Collaborate actively with implementation specialists, business process leads, developers, and global business stakeholders to translate requirements into sound architectural decisions — asking the right questions, surfacing trade-offs, and driving alignment across technical and non-technical teams.
- Guide integration of third-party ISVs, ensuring seamless alignment with enterprise architecture.
- Provide technical leadership during implementation, including code reviews, design standards, and governance.
- Stay ahead of industry trends, evaluating new features and managing platform upgrades.
- Serve as the highest-level escalation point for complex technical issues, with occasional on-site travel to global locations (approximately 4 weeks per year) to support go-lives, resolve critical issues, and collaborate with regional teams across different cultures and time zones.
- Champion best practices in system performance, security, and compliance.
Requirements
- 12+ years of progressive experience in ERP architecture, design, development, and optimization.
- 5+ years of hands-on architecture experience specifically with Microsoft Dynamics 365 F&O (both Finance and Operations), including full F&O functional coverage — procurement, sales, finance, and manufacturing — as well as ISV integrations and enterprise-scale, multi-country implementations.
- Solid understanding of multi-system data flows in complex, global environments.
- Proven success translating business requirements into technical strategies.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Exceptional collaboration and communication skills — equally comfortable working with developers, business process leads, and executive stakeholders across multiple countries and cultures.
- This role requires someone who proactively engages, asks the right questions, and drives clarity across a globally distributed team.
- An analytically sharp, intellectually engaged problem-solver who digs into complexity, evaluates trade-offs rigorously, and is energized by the challenge of scaling a global ERP environment — not someone looking to coast.
Nice to Have
- Microsoft Dynamics 365 certifications
- Enterprise Architecture certifications (preferred).
- Demonstrated ability to work across cultural boundaries — experience with global ERP rollouts involving teams or end users in multiple countries or regions is strongly preferred.
Benefits
- Learning-based culture that supports the growth and development of all tribe members
- Strong values aligned culture whose #1 strategic driver is to build a business for the future that we will be proud to hand down to the next generation
- Over 93.3% employee engagement as of January 2023 global employee survey
- A culture where 93% of the tribe report experience a sense of belonging
- Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
- Competitive and comprehensive benefits package including profit sharing, annual cash incentive rewards, tuition reimbursement, and 401K match
- Short-day Fridays, vacation time, paid holidays, and an additional paid week off between Christmas and the new year
Work Arrangement
Remote (Worldwide) — US, UK, India
Additional Information
- Occasional on-site travel to global locations (approximately 4 weeks per year) to support go-lives, resolve critical issues, and collaborate with regional teams across different cultures and time zones.
- Applicants must be authorized to work for any employer in the U.S. and should not require visa sponsorship now or in the future.
