Responsibilities
- Own customer onboarding: We understand customer needs and own the technical onboarding process for new customers, ensuring they're accurately integrated into our system.
- Process improvement: Develop best practices and continuously identify areas of the onboarding process that can be improved to increase efficiency and customer satisfaction.
- Project management: Coordinate and manage multiple onboarding projects simultaneously, ensuring timely completion and customer satisfaction.
- Work with a modern tech stack: We use Python/Flask, NextJS/React and Tailwind CSS.
Requirements
- 3+ years of experience as a backend software engineer (Python experience preferred).
- Embraces rapid prototyping with a tight customer-feedback loop.
- Interest in taking ownership of major initiatives.
- Team player with the ability to effectively communicate and collaborate across multiple teams.
- Excited to learn and receive feedback from other team members.
Benefits
- competitive salaries
- stock options
- medical, dental, and vision coverage
- 401(k)
- short term and long term disability coverage
- flexible vacation
Work Arrangement
Hybrid — Austin, TX, New York City, NY, Salt Lake City, UT
Additional Information
- hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays)
- Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
