ID.me is seeking a Software Engineer III to join the Trust Service team, where we build and operate the core infrastructure that decides how much trust to extend to every identity claim made by over 152 million members.
The Trust Service owns the Trust Graph, a structured record of identity inspections that captures what was verified and how reliably it was verified. Every access decision at 20 federal agencies, 44 state governments, 66 healthcare organizations, and hundreds of consumer brands depends on the identity and trust data our service produces.
As a Software Engineer III, you will work on a high-throughput, correctness-critical Java backend service at the heart of ID.me's identity platform. The work is backend-intensive and data-model-deep: you will design and evolve REST APIs, write precise database queries, and ship features that are used at production scale. You will be a key technical voice on how the trust data model evolves and how new inspection types, identity providers, and scoring rules land safely in production.
Build & Ship Trust Graph Features: Design, implement, and evolve the Trust Service API end-to-end, from API contract design through database query authoring and production deployment. Independently drive small-to-medium features with minimal oversight, coordinating closely with the Identity, Platform, and consumer-facing product teams that depend on the trust chain.
Data Model & API Contract Ownership: Own the trust inspection data model and the REST API contract that downstream consumers and SDKs bind to. Make deliberate decisions about backwards compatibility, versioning, and the clean separation between public API shape and internal implementation details.
Correctness, Reliability & Performance: Ensure that trust reads and writes are correct under concurrent load. Identify and resolve performance bottlenecks in database query plans. Own reliability improvements: observability, structured logging, alerting, and on-call response for a service that downstream teams depend on continuously.
Database & Integration Engineering: Write and review complex SQL queries against ID.me's identity graph schema. Collaborate with the platform team when underlying data contracts change, and ensure the trust service stays correctly decoupled from its data dependencies. Understand and navigate PostgreSQL semantics, schema migration risks, and safe deployment patterns.
Cross-Functional Collaboration: Partner with the Product engineering, Architects and Platform teams, the trust chain feeds risk decisions, audit queries, and downstream access grants. Bring a clear-eyed technical perspective to cross-team planning: surface contract risks early, write precise specs for new inspection types, and hold the line on data-model correctness when product velocity would otherwise cut corners.
Apply on company website Mountain View, California, United States On-site Full-time USD 172,528 – 201,375 / year
ID.me is hiring a Software Engineer III – Trust Service Team
About company
We believe in a new era of identity – where individuals control their information in a secure digital wallet. Where they access services and benefits seamlessly, from anywhere. Where digital identity is inclusive and equitable.
ID.me simplifies how individuals prove and share their identity online. The company provides a customer-centric identity verification network that enables people to verify once and gain frictionless access across multiple organizations and services.
Through the ID.me Wallet, individuals can store multiple ID cards including Legal ID, Employee ID, Veteran ID, and more. The ID.me Network allows users to use their verified identity across various organizations in exchange for access to goods and services. The platform also offers an Identity Gateway and Orchestration Platform to help organizations unify customer authentication and authorization workflows.