Cork, County Cork On-site Employment

Bright Machines is hiring a Site Service Engineer - Ireland

About the Role

The engineer will be responsible for installing, maintaining, and repairing automated equipment at customer sites, providing technical support, and ensuring systems operate efficiently and safely.

Responsibilities

  • Install and commission automated systems at customer facilities
  • Perform routine maintenance and inspections on equipment
  • Diagnose and resolve technical issues promptly
  • Collaborate with internal teams to escalate complex problems
  • Ensure all service activities comply with safety standards
  • Document service interventions and outcomes
  • Respond to emergency service calls as needed
  • Train customer personnel on system operation and safety
  • Monitor system performance and recommend improvements
  • Maintain accurate records of parts and service usage
  • Follow up on service requests to ensure resolution
  • Work on-site at customer locations across Ireland
  • Adhere to scheduled maintenance plans
  • Support product upgrades and retrofits
  • Communicate technical details clearly to non-technical staff
  • Ensure equipment meets performance benchmarks
  • Use diagnostic tools to identify root causes
  • Coordinate with logistics for spare parts delivery
  • Report field issues to engineering teams
  • Follow quality assurance procedures

Compensation

Competitive salary with performance incentives

Work Arrangement

Hybrid with frequent on-site visits

Team

Part of a regional field service team supporting manufacturing clients

Why Join Us

  • Opportunity to work with cutting-edge automation technology
  • Supportive team environment focused on professional growth
  • Exposure to diverse manufacturing industries and processes

What We Offer

  • Comprehensive health and retirement benefits
  • Ongoing technical training and certifications
  • Company-provided tools and equipment
  • Performance-based bonuses

Not available

About company
Bright Machines
Bright Machines is a next-generation, AI-enabled manufacturer focused on data center infrastructure assembly operations. Bright Machines uses its proprietary AI-based robotics and software to assemble AI infrastructure hardware products (i.e., data center servers) for hyperscalers and leading Original Equipment Manufacturers (OEMs).
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Job Details
Department Manufacturing Operations
Category other
Posted a month ago