Responsibilities
- Get up to speed on VDC workloads, dependencies, and operational workflows by reading code, docs, and working with SMEs.
- Write and maintain runbooks, incident guides, and operational documentation.
- Support knowledge transfer and contribute to onboarding materials for the team.
- Participate in incident response including triage, investigation, mitigation, and postmortems.
- Help implement and maintain SLIs, SLOs, and error budgets defined by the team.
- Identify reliability issues during incidents or reviews and propose concrete improvements.
- Support high availability and fault tolerance work on Azure, including Azure Government.
- Close monitoring gaps by implementing instrumentation, alerting, and dashboards based on team standards.
- Contribute to toil reduction through automation and tooling improvements.
- Participate in on-call rotations.
- Work with IaC, CI/CD pipelines, and deployment tooling in compliance-restricted environments.
- Support testing, canary deployments, and release validation workflows.
- Implement changes to infrastructure and configuration following established patterns and review processes.
- Work with engineering, security, compliance, and operations teams to execute on reliability improvements.
- Communicate clearly about system behavior, risk, and status — in writing and in meetings.
- Raise blockers and gaps proactively; don't wait for problems to escalate.
Requirements
- 3+ years in Software Engineering, with at least 1 year in SRE, Platform Engineering, or DevOps working on cloud-hosted services.
- Experience with cloud infrastructure on Azure or a comparable cloud provider.
- Familiarity with regulated or compliance-oriented environments such as government (FedRAMP, CMMC), financial (PCI-DSS), or healthcare (HIPAA). You understand that compliance shapes what you can and can't do operationally.
- Able to read and understand code well enough to investigate system behavior without always having someone walk you through it.
- Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry, ELK stack).
- Experience with IaC tools (Terraform, Terragrunt, or Pulumi) and container orchestration (Kubernetes).
- Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, GitLab CI, or ArgoCD.
- Strong programming skills in one or more of: TypeScript/JS, Go, Java, C#, or similar.
- Solid understanding of distributed systems fundamentals and networking basics.
- Clear written and verbal communication skills.
Nice to Have
- Experience in Government or Sovereign Cloud environments (e.g., Azure Government, AWS GovCloud).
- Background in SaaS platforms or multi-tenant systems.
- Familiarity with chaos engineering, resilience testing, or load testing.
- Exposure to building or improving reliability practices on a team.
- Familiar with AI-first development workflows using LLM-powered tools for automation, code generation, or documentation.
Benefits
- Work on a high-impact reliability practice for a growing GOV/Sovereign Cloud platform.
- Learn from senior engineers while owning real work end-to-end.
- Collaborate with strong teams across product, cloud engineering, security, and compliance.
- Professional development resources including mentorship, training, and volunteer days.
- Competitive compensation and benefits.
Work Arrangement
Remote (Worldwide) — Seattle, more than 30 countries
