Responsibilities
- Create and manage the foundational infrastructure that powers AI agent operations in production environments.
- Guarantee high availability, performance at scale, and clear system visibility for agent-based applications across internal and customer-facing products.
- Develop platform-level tools, APIs, and software development kits to simplify access to AI infrastructure for engineering teams.
- Provide and oversee compute resources, orchestration systems, and model serving platforms used for AI inference and agent execution.
- Establish comprehensive monitoring, alerting, and incident management processes suited to machine learning and agentic workloads.
- Use Infrastructure as Code, including Terraform, to deploy and manage cloud resources on AWS.
- Develop and maintain continuous integration and continuous deployment pipelines for AI services and agent workflows.
- Define system safeguards, error handling strategies, and recovery mechanisms tailored to LLM-driven and autonomous agent systems.
- Work closely with AI and data engineering teams to transition experimental agent models into robust, production-grade systems.
- Orchestrate containerized applications using Kubernetes to ensure reliable scaling and deployment of AI services.
- Enforce security policies and access restrictions across AI infrastructure environments.
- Maintain clear documentation of system designs, operational procedures, and recommended practices for team-wide use.
Other
- Applications are reviewed continuously unless a deadline is specified.
- Applicants have the option to omit personal details such as age, date of birth, or educational timelines from their resumes.
- Individuals with criminal records will be considered in compliance with the San Francisco Fair Chance Ordinance.
- Candidates may be required to complete job-related skills or behavioral assessments during the hiring process.
- Assessments are used to evaluate role-relevant competencies and are reviewed in conjunction with candidate experience and interview performance.
- The company is an equal opportunity employer and does not permit discrimination or harassment based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or other protected attributes.
