ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles and Responsibilities:
• Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
• Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
• Cross-check session details such as dates, times, duration, service type, and provider information
• Identify and flag discrepancies, missing information, or potential compliance issues
• Provide feedback to providers or clinicians regarding documentation errors or gaps
• Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
• Maintain confidentiality and uphold data privacy standards at all times
• Use EHR platforms and QA tools to conduct thorough and efficient reviews
Makati City, Metro Manila, Philippines On-site Full-time