ContiTech USA, Inc. is hiring a Services Project IAPAC

Field Technical Support ▪ Support in creating and managing comprehensive training materials and programs tailored to various product lines and customer solutions. ▪ Offer hands-on knowledge in product understanding, installation, maintenance, and system optimization across a variety of product offerings. ▪ Develop standardized procedures for the production and assembly of key products, ensuring adherence to quality assurance standards at all manufacturing facilities. ▪ Conduct onsite training, skill transfer, and assessments to technicians, ensuring they have the skills needed for effective installation, maintenance, and troubleshooting. ▪ Develop and enhance training and assessment documentation related to product selection, installation, and maintenance (Service Technicians). ▪ Gather and Present suggestions to relevant departments (e.g., Product Development, Product Management) for continuous product and process improvement. ▪ Offer practical and technical insights to the product development team to support the enhancement and expansion of the product range. ▪ Collaborate seamlessly with suppliers to ensure product quality, identify opportunities for improvements, and ensure consistency across products. ▪ Facilitate connections between suppliers and product management teams to support product advancement and quality initiatives. ▪ Help establish and maintain appropriate product stock levels across various branches or regional hubs. ▪ Support the Setup of Assembly Hubs ▪ Offer continuous guidance and support to assembly divisions in the development and enhancement of training programs for personnel involved in the fabrication and assembly processes. Sales/Customer interaction ▪ Provide support (Including site visits) across all verticals to ensure customer understanding of Continental Value proposition ▪ promote and support Continental range of belt cleaning products and services to all verticals ▪ Act as an expert representative of Continental products in collaboration with sales and service teams ▪ Assist Group managers in refining sales approaches ▪ Support tenders/contracts and their management ▪ Support the advertising and social media content Strategy ▪ Support the developing and managing product sales strategy accross APAC ▪ Provide guidance on growth opportunities with customers (Belt Cleaning Components) ▪ Support product supply strategies for various customer groups ▪ Contribute to strategic objectives, sales structures, and plans across all verticals ▪ Facilitate open communication on sales opportunities between verticals ▪ Assist in budgeting and setting sales targets for verticals when required ▪ Offer continuous assistance for tender submissions and on-site testing accross APAC. ▪ Consistently enhance the existing product range to align with market trends and demands, and continuously refine the current product lineup to cater to customer needs. Communication ▪ provide specific and detailed input to budget and FC for any Vertical ▪ keep track of market developments, potential impact on sales development of product category General ▪ Foster collaborative knowledge sharing between verticals to enhance customer value propositions ▪ Spread current product information across all verticals ▪Support approval of all sales pricing and customer discount structures by Services Head ▪ follow a collaborative approach