Responsibilities
- Schedule and manage maintenance and service for company equipment and vehicles
- Offer preliminary diagnostic assessments for equipment issues
- Liaise with external repair providers to coordinate timely repairs
Requirements
- Exceptional attention to detail
- High degree of precision in documentation and tracking
- Strong organizational abilities
- Effective verbal and written communication
- Capacity to work both independently and collaboratively
- Ability to establish and maintain structured workflows
- Commitment to delivering high-quality customer support
- Minimum of five years of relevant experience or equivalent training
- Proven background in customer-facing roles
Nice to Have
- Hands-on mechanical knowledge
- Prior experience in a service writer or similar role
- Valid driver's license appropriate to assigned vehicles
- Clean and acceptable driving history
Benefits
- Medical insurance coverage
- Dental insurance
- Life insurance
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Short-term and long-term disability protection
- 401(k) retirement savings plan
- Legal assistance plan
- Identity theft protection and monitoring
Why Michels?
- Regularly listed in the top 10% of Engineering News-Record’s Top 400 Contractors
- Growth strategy centered on quality and consistency
- Privately owned and operated by the same family for generations
- Average annual investment of $5,000 per employee for professional development
- Recognition of effort through career advancement opportunities
- Safety is a shared responsibility across all roles and levels
Why you?
- Excel in high-pressure, fast-moving settings with strict deadlines
- Embrace new challenges and adapt to emerging technologies
- Value teamwork and open communication
- Appreciate recognition for contributions and performance
- Demonstrate clear and effective communication abilities
- Consistently provide outstanding service in all interactions
Other
- Benefit offerings may vary based on role and location
- Safety accountability is expected from every employee, regardless of position
