ContiTech USA, Inc. is hiring a Service Operation

Sales Support • Assist purchasing with new vendor requests, documentation, contacts & setup information. • Assist accounts payable with payment allocation queries • Assist accounts payable with new customer credit applications, documentation, contacts & setup information. • Assist accounts receivable team with any escalated customer credits, outstanding payments & payment allocation queries. • Assist BDMs with customer overflow Quotes/ Tenders. • Provide high level customer service building relationships with both our customers & vendors providing accurate advice regarding inventory levels, lead times, general enquires & payment date enquires on vendor invoices.• Data Entry & Reporting Collate and load weekly time attendance into HRMS for approval and payment. • Raise service and part sales orders within SAP. • Create ‘shopping carts/purchase requisitions’ for purchase orders., ensuring accurate allocation of costs & purchasing policy is adhered. • Process completed service jobs ensuring cost tracker, customer PO & backing information is accurate. • Assist with preparation of End of Month Reporting for finance. • Assist HR in monthly Statutary compliance for the service locations Service Support • Coordinates people and processes including inductions , exit process , long absenteeism , unauthorsied absenteeism and other disciplianry matters and authorisations to engage Services personnel for client site based deployment. • Ensure up to date training records of licenses, qualifications, high risk licenses, medicals & inductions are maintained for Site Work. • Coordinate travel and accommodation as required. Coordinate for implementation of HR policies • Receipting of Goods into SAP. • Monitor stock on hand & ensure accuracy is reflected between stock levels & SAP, investigate any discrepancies. Inventory Management • Process & monitor accuracy of stock receipted into inventory. • Administer yearly stock take ensuring correct process is adhered. Office Duties • Performs duties of receptionist including answering of telephone, greeting visitors, opening and distribution of incoming mail and prepares inter-company courier bags and outgoing mail on a daily basis. • Maintains an efficient office, including filing and keeping of confidential papers. • Ordering of employee uniforms. • Ensuring office supplies/stationary items are on hand. Commercial Leasing • Sourcing quotes for new requirement vehicles & coordinate with the managers on additional specs/accessories. • Coordinate process for vehicle accidents & required steps for drivers. • Maintain leasing vehicle spreadsheet & ensure it is updated regularly. • Coordinate all invoices are paid & update to date for rent & utilities. • Coordinate any repairs & maintenance for branch