Tasq Staffing Solutions, Inc. is hiring a Service Desk Associate - BGC Taguig

We are currently seeking Service Desk Associates to join a growing team in BGC Taguig. The ideal candidate will provide technical support and excellent customer service to end-users, ensuring timely resolution of IT-related issues. Key Responsibilities - Respond promptly to service desk requests via phone, email, or ticketing system - Troubleshoot and resolve hardware, software, and network issues - Provide clear instructions and guidance to end-users - Document all incidents and resolutions accurately - Escalate complex issues to appropriate technical teams - Maintain service level agreements (SLAs) and ensure customer satisfaction - Collaborate with team members to improve support processes