7+ years of user research experience
Have a flexible, lean, creative, and pragmatic approach to user research
Experience integrating user research principles into product initiatives and UX design
Strong understanding of the strengths and weaknesses of a variety of research methods, including when and how to apply them during the product development cycle
Proven history of close work with Designers, Product Managers, and Engineers to prioritize research projects
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly, succinctly, and persuasively across different audiences and various levels of the organization
End-to-end experience with all aspects of the research process (road mapping, study design, recruiting, moderation, analysis, reporting, communicating results and executive presentations)
Demonstrated record of influencing outcomes by delivering actionable research insights
Experience designing research for AI-driven products (e.g., copilots, agents, recommendation systems)
Ability to translate AI capabilities into user-facing implications and research questions
Familiarity with human-AI interaction patterns (assistive, autonomous, human-in-the-loop)

Post-graduate degree in a design-related discipline
Experience in a SaaS organization
Experience working in a fast-paced software development environment
Finely tuned analytical skills, you can identify key actionable insights from a wealth of data
Experience with screening/recruiting project-appropriate participants and an appreciation for user research recruitment best practices
Experience using a mix of qualitative and quantitative methodologies

Sense of humor is greatly appreciated.
25 days annual vacation time + sick time and casual leave
Group medical policy coverage available to employees and up to 5 eligible family members
OPD benefit covered up to INR 10,000
Life insurance and personal accident insurance at 3x annual CTC
26 weeks of maternity leave pay, and 15 days of paternity leave pay
Opportunity to be part of company success via the RSU program
Employee referral bonuses to encourage the addition of great new people to the team
Fun company and team outings because we play just as hard as we work

Outreach is hiring a Senior User Researcher