Responsibilities
- Shape, conduct and translate user research to help the team understand latent needs beyond the basics of what users say they want, digging deeper into the “why” behind user feedback.
- Create actionable insights that will help drive physical and digital product experience strategy and design.
- Craft and communicate compelling concepts that are forward-facing, differentiated, and relevant to customer and business needs.
- Tease out the important characteristics of users, their environments and the market’s expectations to support prioritized and intuitive experiences.
- Form close partnerships with multi-disciplinary counterparts in Engineering, Product, Design, Scrum and Quality to help define requirements and deliver clear and focused digital user experiences.
- Advocate for tactility, accessibility, customer needs and design excellence while shepherding projects to release.
- Measure and own the results of how well delivered solutions address design and product needs after on-time delivery.
Requirements
- Strong communicator with excellent presentation skills and the ability to confidently sell ideas based on solid rationale and objectives from cross-functional teams across the organization.
- Comfortable being respectfully blunt when giving and receiving feedback.
- Product leadership with the ability to think holistically about a product or feature as it performs alongside other experiences within the Hudl suite.
- Proficient in using low and high fidelity prototyping tools and wireframing techniques based on project needs.
- Able to think critically and holistically about user interactions and address complex design challenges while factoring in technical, business and design constraints.
- Able to assess the appropriate level of design and research necessary to achieve goals, with a plan to reach final deliverables.
- Experience using the Hudl design system, Uniform, and working directly with members of the design system team.
- Technical proficiency in modern component-based design software such as Figma and Adobe Creative Suite.
- Experience using tools like Miro to workshop concepts and drive alignment with remote stakeholders.
- A robust portfolio showcasing a variety of projects demonstrating expertise in UX design, including examples of user flows, wireframes, prototypes and final design solutions.
Nice to Have
- Planned and conducted qualitative and quantitative user research and translated insights into actionable product and design outcomes.
- Adept at using various research methodologies to optimize the end user experience.
- A sports enthusiast who understands the unique challenges and opportunities within the sports technology industry.
- Not an athlete but has people close to them who compete or coach.
- Growth mindset with a commitment to staying up-to-date with industry trends, emerging technologies and design best practices, and a strong desire to continuously learn and evolve.
Benefits
- Flexible vacation time
- Company-wide holidays
- Timeout (meeting-free) days
- Remote work options
- Autonomy and ownership of work
- Support for trying new ideas
- Resources and opportunities for professional development
- Incredible office spaces designed with employees in mind
- Tech stack and hardware provided for remote or office work
- Employee Assistance Program
- Employee resource groups
- Fitness partner Peerfit
- Multiple medical insurance plans including vision, dental, fertility healthcare and family forming benefits
- 401(K) contribution with company match up to 4% of own contribution
Work Arrangement
Hybrid — Lincoln, Omaha, Kansas City, Chicago, Austin, Dallas, Phoenix