Responsibilities
- Design, build, and enhance the detection, decisioning, and response workflows that drive the Wirespeed Verdict Engine.
- Take ownership of complex threat detection and workflow challenges from initial investigation through implementation, validation, and iteration.
- Convert investigative thinking and threat research into scalable detections, enrichment, triage logic, and automated decisions to improve speed, accuracy, reliability, and customer outcomes.
- Analyze operational data to detect false positives, false negatives, latency issues, and opportunities for improving how entire categories of work are managed.
- Continuously push the system's autonomous capabilities, reducing manual review while enhancing service quality and consistency.
- Support especially complex or novel cases when necessary, then incorporate those lessons into the system to improve future handling of similar situations.
- Keep the customer experience central by ensuring Wirespeed outputs are clear, helpful, accurate, and appropriately tailored to the customer's situation.
- Identify patterns in customer pain, confusion, or friction and use those insights to improve verdict logic, response content, and overall product behavior.
- Collaborate closely with product, engineering, and security teams to enhance platform capabilities, data quality, and operational leverage.
- Help define best practices, operating principles, and technical standards for Threat Engineering work.
- Document detection concepts, workflow logic, and operating principles so the team can scale knowledge.
- Provide technical leadership through strong execution, sound judgment, and mentorship of less experienced team members.
