Requirements
- A passion for developing people and helping them reach their full potential
- The ability to balance team management with hands-on technical work in meaningful automation projects
- Openness to giving and receiving feedback in a safe, supportive environment
- Experience in IT engineering or platform teams, with knowledge of our tech stack: Okta, Workday, Workato (or similar iPaaS), Python, APIs, Jamf, GCP, Kubernetes, Docker
- Success in environments where leaders clear blockers, facilitate smart decisions, and find creative solutions
- Enthusiasm for reaching new levels of effectiveness through intelligent automation and continuous improvement
- Clear, effective communication in English (written and verbal); French is a plus
- Excitement about understanding internal operations and the massive impact IT engineering has on our global organization
- A problem-solving mindset that navigates ambiguity with data, curiosity, and a user-first approach (yes, internal stakeholders are users too!)
- A bias for action & experiment, test new approaches, learn from data, and iterate quickly to build more value
Nice to Have
- Experience with identity lifecycle automation and governance frameworks
- Background in SRE or DevOps practices applied to IT operations
- Experience scaling IT engineering teams in high-growth, international environments
