Yext is hiring a Senior Systems Engineer

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®. Our Systems Engineers craft the underlying infrastructure that powers the Yext platform. This means adapting the best open-source and commercial software into an infrastructure architecture that our Software Engineers can utilize to develop the Yext platform. A Senior Systems Engineer is passionate about building and operating reliable, predictable, reproducible, transparent, and secure infrastructure platforms, and advising our Software Engineers how to best utilize it. What You’ll Do - Help design, build, and maintain infrastructure systems that power our core SaaS platform, with a focus on performance, security, reliability, and developer experience - Collaborate cross-functionally with Product Engineering, SRE, and Security teams to drive infrastructure projects from concept through production - Evaluate existing systems and implement architectural improvements that increase scalability, resilience, and operational efficiency - Build and manage infrastructure using infrastructure-as-code tools such as Terraform, Pulumi, or similar technologies - Use configuration management tools such as Ansible, Chef, or similar to improve consistency and automation across environments - Support and evolve containerized platforms and orchestration systems, including technologies such as Docker, Kubernetes, ECS, or Nomad - Contribute to observability and operational excellence through monitoring, logging, alerting, and instrumentation improvements - Document system designs, platform standards, and operational best practices, and instruct developers on how to use them effectively - Mentor and guide junior engineers, contributing to a culture of technical excellence, ownership, and continuous learning - Participate in an on-call rotation and help maintain the health, availability, and performance of production systems What You Have - Significant experience in backend, DevOps, or infrastructure engineering roles in large-scale SaaS, PaaS, or IaaS environments - Extensive experience working with Linux in production environments - Advanced knowledge of at least one major cloud provider, including AWS, GCP, or Azure - Strong experience with infrastructure as code and automation using tools such as Terraform, Pulumi, Ansible, Chef, or similar - Expertise in containerization and orchestration technologies such as Docker, Kubernetes, ECS, or Nomad - Experience scripting and writing code in Bash, Python, Go, or similar languages - A proven track record contributing to large-scale infrastructure migrations, high-availability initiatives, or performance optimization efforts - Familiarity with observability stacks such as Prometheus, Grafana, ELK, OpenTelemetry, or similar tools - Excellent communication skills, with a collaborative mindset and the ability to work effectively across engineering teams - A strong mentoring orientation and a desire to help raise the bar for engineering quality and operational excellence Bonus Points - You are hands-on and pragmatic, with strong technical judgment - You care deeply about building secure, maintainable, and scalable systems - You enjoy partnering with other engineers and improving the platforms they rely on every day - You balance operational rigor with a strong bias toward execution and continuous improvement