Apply on company website United Kingdom Remote (Country) Full-time

Aveni is hiring a Senior Strategic Account Manager

Responsibilities

  • Own and grow a portfolio of strategic Tier 1 Financial Services accounts.
  • Develop and execute strategic account growth plans aligned to customer objectives.
  • Build trusted relationships with executive and C-suite stakeholders.
  • Lead commercial renewals, negotiations and expansion opportunities.
  • Partner closely with Customer Success to maximise customer adoption and business outcomes.
  • Represent the voice of the customer internally, helping shape product direction and commercial strategy.
  • Identify commercial risks and proactively protect recurring revenue.
  • Share market insight on Financial Services, AI and regulatory developments to support business growth.

Requirements

  • Enterprise SaaS, software or AI account management experience.
  • A proven track record of growing strategic customer accounts, driving renewals and increasing customer retention.
  • Experience working with large Financial Services organisations.
  • Excellent stakeholder management and executive communication skills.
  • Strong commercial negotiation, planning and relationship-building capability.
  • A proactive, customer-focused mindset with a passion for delivering exceptional customer outcomes.

Nice to Have

  • Experience within AI, compliance or regulated technology.
  • An established network across UK Financial Services.
  • Experience navigating enterprise procurement processes and complex commercial negotiations.

Additional Information

  • Remote-first working across the UK
  • Company-wide offsites and regular in-person gatherings
  • Work abroad policy
  • Optional Personal Development Plan
  • Flexible benefits platform
  • Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution
  • Private health and dental care
Job Details
Location United Kingdom
Work mode Remote (Country)
Employment Full-time
Department Customer
Category other
Posted 22 days ago
Application On company website
About company
Aveni logo

Powering Financial Services with purpose-built AI, Aveni delivers advanced artificial intelligence solutions tailored specifically for the financial services industry. The company combines deep expertise in natural language processing (NLP) with an in-depth understanding of financial regulations and workflows to create AI tools that enhance productivity, compliance, and risk management.

Aveni’s suite of products includes Aveni Assist, which automates adviser workflows by generating reports, updating CRM records, and delivering post-meeting briefings, and Aveni Detect, which enables 100% quality assurance coverage at a fraction of the cost through AI-driven analysis of customer interactions. These solutions are designed to reduce administrative burden, improve compliance, and support Consumer Duty requirements.

Trusted by leading organisations across the financial sector—including Nationwide, Lloyds Banking Group, and Schroders—Aveni partners with enterprises, mid-sized firms, and SMEs to co-develop or deploy scalable AI solutions. The company’s Human+ approach empowers financial advisers and compliance teams by combining AI efficiency with human oversight, ensuring trustworthy and transparent outcomes.

Aveni’s technology is built on a foundation of data security and regulatory compliance, with NLP experts consistently ranked among the top 100 globally. The company continues to innovate through its FinLLM initiative—the Financial Services-Specific Language Model—ensuring AI solutions are not only cutting-edge but also deeply aligned with the needs of the financial services landscape.

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