Building A,B,C 2225 Lawson Lane, 95054 Santa Clara, California, United States Remote (Global) Full-time USD 165,500 – 289,600 / year

ServiceNow is hiring a Senior Staff Database Engineer

Responsibilities

  • Become an SME in production database troubleshooting, ServiceNow instance performance, and Linux performance analysis — both on-prem and on Hyperscaler
  • Own complex incident root cause analysis across multi-tenant PostgreSQL/MariaDB fleets at scale
  • Develop observability tooling and automation to prevent recurrence of critical issues
  • Influence infrastructure decisions that shape our multi-tenant cloud platform
  • Mentor and collaborate with engineers across operations, support, and development

Requirements

  • Strong database engineering skills
  • Deep technical expertise
  • Sharp logical reasoning
  • Flexibility to thrive in a fast-paced, high-stakes environment
  • Experience with large-scale distributed systems under real-world load

Work Arrangement

Remote (Worldwide)

Additional Information

  • This role includes on-call rotation responsibilities
About company
ServiceNow
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
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Job Details
Department SWAT (Software Action Team)
Category Data & ML
Posted 17 days ago