Responsibilities
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Assist in partner-led and partner-assisted sales motions including partner enablement, education, demo, POC, RFP
- Deliver and record occasional partner onboarding and enablement webinars, sharing Algolia platform introduction as well as newly shipped features
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
Requirements
- Strong desire to help solve problems with the ability to explain complex technical concepts to a broad audience
- 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data modeling, data transformation and enrichment
- Great oral and written communication skills
- Experience delivering technical presales workshops of various nature (discovery, education, product demonstration)
- Experience working with channel partners such as SIs or ISVs
- Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
- Growth mindset and constant curiosity to keep up with industry trends and technical developments
Nice to Have
- Experience designing mockups / wireframes / UI using tools like Photoshop, SketchApp
- Experience implementing or optimising search & discovery experiences
- Experience in ecommerce and user experience optimisation
- Experience designing and developing generative AI and agentic application
- Experience working in a high-growth SaaS environment
- Familiarity with iOS & Android platforms
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, commercetools and alike
- Knowledge in Analytics, SEO
